HOW DO WE COLLECT AND USE INFORMATION?
Survey Information. If you are a Survey Respondent, we will collect your survey responses and provide them to the Supr Client, (defined below) (including its Administrators), all under the direction of the Supr Client, who is the data controller in the context of any information you provide in connection with a survey. The “Supr Client” is the Supr corporate customer or client which is responsible for administering the survey. Unless we tell you otherwise via the Services before you respond to a particular survey, we will provide your survey response without directly identifying you to the applicable Supr Client; however, please be advised that, it is possible that the Supr Client may be able to determine your identity based on the information you include in your survey responses (by way of example, but not limitation, if you include PII or non-PII from which you may be identified in your comments or other written survey responses). We will however, in some cases, associate a Survey Respondent’s PII with your survey responses and provide your PII combined with your responses to the applicable Supr Client but we will inform you of this before you respond to the survey. In such cases, if you don’t want your PII associated with your survey responses and provided to the Supr Client, then you should not respond to the survey in question. The Supr Client may use and disclose your survey responses as they so choose, subject to the terms of their respective agreements with us. We may also disclose survey responses as further described in the Section entitled “Information Shared with Third Parties”.
DO NOT TRACK
WHAT INFORMATION DO WE SHARE WITH THIRD PARTIES?
We will not share any PII that we have collected from you, whether you are a User, Survey Respondent, or an Administrator, except as described below:
Information Shared with Our Services Providers. We may engage third party service providers to work with us to administer and provide the Services such as a cloud service provider to host Supr’s service and providing technical support. These third-party services providers have access to your PII only for the purpose of performing services on our behalf.
Non-PII Shared with Third Parties. We may share aggregated information and non-identifying information with third parties, including other users, to enhance the effectiveness of our Services and for industry research and analysis, demographic profiling, benchmarking, and other similar purposes. For example, we may share aggregated, non-identifying user or organizational information with other Supr Clients to enable them to compare their organization’s metrics (e.g., survey response rates) with organizations of similar size and/or industry.
Information Shared with the Supr Client. As described above, in some cases, for Survey Respondents we will associate their PII with their survey responses and provide this PII combined with the responses to the applicable Supr Client but we will inform Survey Respondents of this before they respond to the survey.
Information Shared with Third Parties Upon the Request of the Supr Client. For Survey Respondents, we will share their survey responses and PII associated with such responses with third parties upon the request of the applicable Supr Client, provided we obtain consent from the Survey Respondents in advance of sharing such information. Transfers to subsequent third parties are covered by the service agreements with our Clients.
Information Disclosed in Connection with Business Transactions. Information that we collect from our users, including PII, is considered to be a business asset. As a result, if we go out of business or enter bankruptcy or if we are acquired as a result of a transaction such as a merger, acquisition or asset sale, your PII may be disclosed or transferred to the third-party acquirer in connection with the transaction. Information Disclosed for Our Protection and the Protection of Others. In certain situations, Supr may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate: (i) to respond to claims, legal process (including subpoenas); (ii) to protect our property, rights and safety and the property, rights and safety of a third party or the public in general; and (iii) to stop any activity that we consider illegal, unethical or legally actionable activity.
MODIFYING YOUR INFORMATION
RETENTION OF YOUR INFORMATION
We will retain your PII that we process on behalf of the applicable Supr Client for as long as needed to provide Services to our Supr Client. We will retain this PII as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We display personal testimonials of satisfied users and customers on our Site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org.
THE SECURITY OF YOUR INFORMATION
We take reasonable measures to protect the information that we collect from or about you (including your PII) from unauthorized access, use or disclosure. For example, we offer the use of a secure server for the Site and Services. All PII supplied by you to us via the Services is transmitted via Secure Socket Layer (SSL) and the Site via a similarly secure technology. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information. You should be aware that Supr Clients may be able to track and review your Internet use and/or emails when you use certain of the Supr Client’s resources (i.e., from your office, or using a laptop or device furnished or provisioned by your organization). We cannot control these activities and are not responsible for any such activities by the Supr Client.
LINKS TO OTHER SITES
SOCIAL MEDIA WIDGETS
Our Services include Social Media Features, such as the Facebook Like button, and Widgets, such as the Share This button or interactive mini-programs that run on our Services. These features may collect your Internet protocol address, which page you are visiting on our Site, and may set a Cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy statement of the company providing such features.
Your PII may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you’re located outside the United States and choose to provide your PII to us, we may transfer your PII to the United States and process it there.
OUR POLICY REGARDING CHILDREN
Our Services are not directed to children under 13, and we do not knowingly collect PII from children under 13. If we learn that we have collected PII of a child under 13, we will take steps to delete such information from our files as soon as possible. The use of information collected through our Services shall be limited to the purpose of providing the service for which the Supr Client has engaged us. Supr is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Supr may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. In compliance with the Privacy Shield Principles, Supr commits to resolve complaints about your privacy and our collection or use of your personal information.